Privacy Policy
Introduction
Mardi Treks(“Mardi Treks,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including our website, booking process, and travel arrangements.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, passport details, billing information, and other data provided during booking or inquiries.
- Travel Preferences: Information about your travel plans, preferences, dietary requirements, or health conditions (if applicable).
- Payment Information: Credit card, debit card, or bank transfer details for processing payments.
- Website Usage Data: IP address, browser type, and usage patterns collected via cookies or analytics tools when you visit our website.
How We Use Your Information
Your information is used to:
- Process bookings and payments for treks, tours, or other services.
- Communicate trip details, updates, or changes.
- Personalize your travel experience based on your preferences.
- Comply with legal obligations, such as visa or permit requirements.
- Improve our services through analytics and feedback.
Sharing Your Information
We may share your information with:
- Third-Party Service Providers: Hotels, airlines, local guides, or transportation providers to facilitate your trip.
- Government Authorities: When required for permits, visas, or legal compliance.
- Payment Processors: To securely process payments (e.g., Razorpay, Visa, MasterCard). We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.
Data Security
We implement industry-standard security measures to protect your data, including encryption for online payments and secure storage of personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request information about how your data is used. To exercise these rights, contact us at info@marditreks.com.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.